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The home consumer lacks various threads of knowledge to fortify their cyber-security.
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Choice: how do different security packages in the market differ? How do anti-virus, anti-virus with anti-spyware and internet security suite differ? Should the home consumer opt for basic or complete protection? There is a wide range of products, companies and packages available on the cyber security market. How do you know what is best?
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Cost is often a factor. Typical buyers will incur an initial software cost, and may accumulate more uncontrolled costs when they are assuaged with subscription or incident costs, when purchasing from standalone retail vendors. Instead, Hostile Defence runs a subscription model—at this flat fee, you can be assured you are receiving the best products on the market, optimally configured for your cyber security needs. Total costs are capped, with Hostile Defence.
Standalone vendors will also be glad to milk your continual problems for what it is worth, instead of fixing it at its source. They have no reason to want to configure your software to the best of their abilities, when more problems on your end means more money for them. On the other hand, Hostile Defence will be motivated to keep your systems safe as it operates on an insurance-based model, where your safety is paramount—after all, the more well-protected you are, the less problems for Hostile Defence’s Global Security Operations Command.
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Cessation—many home consumers have expired or malware-murdered endpoint security products on their computer systems that might have come free or on limited trial with their hardware purchase. With Hostile Defence, you can be assured that your security perimeters are being constantly monitored, and that Global Security Operations Command will proactively contact you if your machine is not reporting a “heartbeat” within several days. On top of that, Hostile Defence will also drop you a note when your endpoint security subscription is about to expire, to ensure seamless security coverage.
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Currency refers to new versions of cyber-security software constantly being pushed out. With Hostile Defence keeping abreast of the latest up-to-date cyber security programmes, you can be assured that you are constantly entitled to and equipped with the latest version of cyber-security software. Consumers also do not possess adequate knowledge to maximize the new features in the latest products to combat fresh threats.
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Complimentary or Complete? With 100% free anti-virus programmes abounding, the home consumer may often think, why should I pay for complete, fully-protected cyber-security? Yet there is a failure to understand that “free” in fact refers only to basic anti-virus only. There are many other necessary components required in today's day and age to combat sophisticated threats, as can be gleaned from the fact that companies offering complimentary anti-virus products still sell all the better suites that would lead to a more complete set of protection. Respective single subscriptions to Hostile Defence’s Managed Endpoint Security and Hostile Defence’s Managed Perimeter Security will ensure you a complete set of cyber security protection.
6. Configuration—the home consumer, with lack of knowledge, is often clueless as to how to configure software after purchase, especially if malware is already in the device, which makes installation and configuration far trickier. Default mode is never the most secured option, and expertise knowledge is needed for configuring the software to best serve your cyber security needs. Hostile Defence’s command centre is also able to control configuration such that it will not be altered, which may lead to a compromise of your cyber-security.
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Customer Care—All retail products typically come with 90 days’ installation phone support—whilst Hostile Defence’s phone and email support is 24/7 and unlimited, with payable site-visit support available when necessary. Even when you pay for your software on its own, you will not receive enterprise-grade services such as the SMS and email alerts Hostile Defence sends out to you when there are security risks to your devices and networks. This personalized customer care approach ensures that service is consistent, relationships are built upon customer history and trust, and that the experts are only a phone call away.
SMEs and Enterprises
In addition to the problems listed above, SMEs and Enterprises run into the extra problems listed below:
Infrastructural issues
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SMEs and enterprises purchasing Business Versions of cyber security suites will find significant barriers and complications, such as the need to build a Management Server, which constitutes a huge additional cost, in terms of hardware, electricity and manpower. Working with Hostile Defence negates this need, as Global Security Operations Command is already fully equipped to function.
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Due to server limitations, normal cyber security suites are only able to protect employees’ laptops whilst they are on the same network, typically, only whilst they are in the office. Hostile Defence is able to detect and protect your employees’ laptops not only when they are in the office, but anywhere in the world, as long as there is an internet connection, giving you more security mileage for what you are paying.
Manpower issues
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SMEs and enterprises typically have a general IT personnel taking care of all technical computer and IT issues. The varied breadth of the IT personnel’s workload leads to a lack of resource for dedicated monitoring. There also tends to be a lack of hiring a dedicated IT security personnel per se. Without this commitment to vigilance, it is easy for cyber security incidents and intrusions to be missed, leading to lack of a timely response and remediation.
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The general IT personnel hired by SMEs and enterprises do not have the specialized knowledge that the Cyber Security Specialists at Hostile Defence possess, with professional accreditations and certifications, and hence will not be able to deal with cyber security threats as optimally. Head count is a problematic concern for enterprises. (Yet, enterprises often have the budget for cyber security. The smart thing to do is to outsource cyber security as a professional service. With Hostile Defence, enterprises can outsource cyber security as a paid service, with Global Security Operations Command providing professional services equaling that of in-house cyber security, without the head count issue.
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